Privacy Policy

Last Updated: December 10, 2025

1. Introduction

Fiveways International Limited ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the ComveyAI platform (https://magic.comvey.ai).

We are committed to complying with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and other applicable data protection laws.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and login credentials when you register.

  • Transaction Data: Details of your subscription plan and payment history (payments are processed by third-party providers; we do not store full credit card numbers).

  • Usage Data: Information on how you access the Service, including IP address, browser type, device information, and interaction logs.

  • User Content: The text prompts, images, and files you upload to the Service to generate content.

3. How We Use Your Information

We use your data to:

  • Provide, operate, and maintain the ComveyAI platform.

  • Process transactions and manage your subscription.

  • Send you service updates, security alerts, and support messages.

  • Detect and prevent fraud or abuse of our services.

  • AI Service Provision: We transmit your User Content to trusted third-party AI providers (such as OpenAI) solely for the purpose of generating your requested output. We do not sell your personal data to third parties.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who assist with hosting, payment processing, and customer support.

  • Legal Requirements: If required by law, court order, or government regulation, or to protect our rights and safety.

5. International Data Transfers

ComveyAI operates globally. Your personal information and User Content may be transferred to and processed on servers located outside of Hong Kong (e.g., in the United States). By using the Service, you consent to this transfer. We take reasonable steps to ensure your data is treated securely.

6. Data Security

We implement industry-standard security measures, including encryption (SSL/TLS) and secure server infrastructure, to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: The right to request copies of your personal data.

  • Correction: The right to request that we correct inaccurate information.

  • Deletion: The right to request that we delete your personal data (subject to legal retention requirements).

To exercise these rights, please contact us at support@comvey.ai.

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Entity: Fiveways International Limited

  • Address: Unit 2A, 17/F - Glenealy Tower, Central 999077, Hong Kong

  • Email: support@comvey.ai